HG PLVTII
Help center
Find product answers, assembly guides and a direct line to our team.
Assembly & manuals
Find the guide for your piece.
View guides ↗Care & materials
Look after soft upholstery and natural stone.
Read care advice ↗Orders & support
Get in touch about an order or product.
Contact our team ↗Before you choose.
Where can I find dimensions and weights?
Each product page lists overall dimensions and weight by finish. Check these against your available space before choosing.
How do I choose a color or stone finish?
Select a finish on the homepage or product page to see its image and price. Natural stone varies in veining and shading, so each tray will look a little different.
Do the furniture pieces need assembly?
The storage bench and vanity chair require assembly. Check the assembly guides for the parts and steps supplied with each piece.
Are styling accessories included?
Perfume bottles, jewelry, books and other styling accessories shown in the photographs are not included unless the product description specifically lists them.
What does sold out mean?
The selected finish is currently unavailable to order. You can check other finishes or email us with the product name and finish you are interested in.
What should I do if something arrives damaged or incomplete?
Email support@hgplvtii.com with your order number and clear photographs. Keep the product, parts and packaging while your request is reviewed. See what to include.
Where can I ask about delivery, returns or warranty?
Read our shipping & delivery policy, returns & refunds policy or warranty policy. For help with an order, contact our team with your order number.